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National RSVP
Questions & Answers.
Here are some frequently asked
questions about our services
.

 
 
Question & Answers
  1. When is the payment due?
  2. When is the guest list due?
  3. What if a guest calls to RSVP and they are not on the list?
  4. How do my guests know to call you to RSVP?
  5. When do you start callbacks?
  6. When do I get a final report?
  7. How do I reserve my date?
  8. Can I RSVP for other people?
  9. Can I add guest to my list after I have submitted my original guest list?
  10. What information will you share with my guest?
  11. What other events do you handle?

For general questions, concerns, etc. about National RSVP,
please write or email to:

National RSVP
P.O. BOX 441316
JACKSONVILLE, FL 32222-1316
info@nationalrsvp.com


  1. When is the payment due?
    A $25 dollar deposit is required to reserve your date. The remaining balance will be due at the time you submit your guest list.



  2. When is the guest list due?
    (A) The guest list is due (in proper format, i.e. Excel Spreadsheet in alphabetical order by last name), before you send your invitations out, so when your guests start to RSVP we will know who they are, and if they really were invited. Additional fees may apply for conversion of guest list in hard copy to digital format.

    Guest List Format

    Last Name

    First Names

    Telephone Number

    Bailey

    John, Sue, Patrick

    904-758-9621

    Jones

    Edward, Marilyn

    123-456-7890

    Martinez

    Jose, Sonya

    404-567-9248

    Smith

    Bobby, Jennifer

    954-862-8741




  3. What if a guest calls to RSVP and they are not on the list?
    They will not be able to RSVP and they will be told in a professional manner. If you wish to add them to you list, you would have to call and authorize that but additional fees may occur.



  4. How do my guests know to call you to RSVP?
    When you choose to use National RSVP to take care of your RSVP needs and your date is reserved, you will be provided with a toll free number that you can place at the bottom of your invitation.

    For example:
    To RSVP please call
    National RSVP
    1-800-123-4567



  5. When do you start callbacks?
    We will start call backs three weeks prior to your event, your RSVP date should be around that time. Most caterers require a guest count two weeks before the event. That will give us a week to contact your guests who have not called, so you can give your caterer an accurate count.



  6. When do I get a final report?
    You will get your final report two weeks prior to your event. If guest continue to call after you have received your final report, we will update your database and give you another report the week before the event. Updates days prior to the event are available upon request.



  7. How do I reserve my date?
    Go to the “Get Started” Page and send in the information requested.



  8. Can I RSVP for other people?
    Yes, if you know people are going to attend please make us aware of that. If no
    one makes us aware of their decision, we will assume they haven’t contacted us
    and we will contact them.



  9. Can I add guest to my list after I have submitted my original guest list?
    Yes, you can add up to ten guests on to your guest list without additional charge.
    After those ten, there will be an additional fee to go in and update your database.



  10. What information will you share with my guest?
    Your guest will be notified of the specific details of your special day. We will tell
    them the time, date and place of the event. We will also notify them of your gift
    registries, accommodations for children, and if they can bring a guest with them
    or not. Guest can also select their meal choice for a small additional fee.



  11. What other events do you handle?
    We handle all types of events, for example, weddings, corporate and promotional
    events, as well as, church events.

    Services that require additional fees:
    • Keeping track of guest menu selection $25.00
    • Hardcopy of final guest list $25.00
    • Spreadsheet conversion (if spreadsheet is not in Excel format) $25.00
    • Adding more than 10 guest after database is created $25.00
    • Live operator for your guest $50.00
 

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